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Full-Time Store Manager

We are seeking a decisive and experienced retail Store Manager. As the first point of contact for all sales associates, you will play a crucial role in driving sales floor and cash wrap operations to achieve our sales goals.


You’ll be a key member of our team as we prep for our store opening and kick off our first year in business! Your drive and dedication for Chêne Blanc customer service will set us apart and have people talking about their experience in our store for years to come. Your understanding that a great shopping experience isn’t just about the products we sell, but the connections we make along the way will propel you forward at Chêne Blanc or any future career.


At Chêne Blanc, we value every member of our team and they are an treated as an extension of our family. Owners, Hallie and Tanner DeHart, are committed to the following values for Chêne Blanc and their employees and have built a culture around these values for their employees.

  1. Intentional Gifting: We gift our time and expertise to provide an extraordinary customer experience
  2. Family: We balance family and working hard
  3. Endurance: We celebrate the small wins but have stamina to drive long-term success
  4. Sensible: We think before we act and value time as a precious resource
  5. Details Matter: We have an eye for the small things that make a big difference

 

What You'll Be Doing

Customer Experience:

  • Customer Connection: initiates genuine conversation to engage with the customer in a personalized way where all customers feel welcome, heard, and valued

  • Selling Culture: supports a selling environment in all areas of the sales floor by connecting with multiple customers and sharing product suggestions

  • Omni-Channel Service: provides a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and places orders for items not available in store

Teamwork & Communication:

  • Team Player: Rally and encourage team members, fostering a positive and motivated sales environment that drives performance and goal achievement.

  • Share Knowledge: participates in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire the customer

  • Employee Recognition: contributes to a positive team morale participating in store initiatives and highlighting peers and leaders

  • Insights & Feedback: provides insights related to the customer and employee experience and communicates feedback to leadership

Visual & Business Operations:

  • Business Acumen: understands their contribution to service, selling on every shift in order to positively impact the store’s business KPI’s

  • Product Flow: supports the shipment process to gain awareness of product, including what’s new and what’s restock; contributes to completion of omni order fulfillment processes while maintaining stock levels of the floor

  • Store Environment: maintains Chêne Blanc’s visual and operational standards while keeping the focus on the customer; stays current on merchandising updates

Merchandising & Display: 

  • Executes stock-to-sales processes and presentation standards

  • Is knowledgeable of trends and supports brand messaging

  • Has an understanding of how the merchant process impacts business and the customer experience.

 Operations:

  • Ensure the retail store and sales team are fully prepared for store opening, providing exceptional customer service and assistance from the moment our doors open.

  • Oversee the store closing process, ensuring accurate reporting of sales numbers and proper handling of cash wrap operations.

  • Follow all company policies and procedures 

  • Protect the physical assets of the shop by participating in weekly audits, routine cycle counts, and an annual physical inventory 

What You'll Need

  • Previous experience in managing a boutique sales floor or retail sales environment is highly desirable.

  • Proven track record of meeting and exceeding sales goals.

  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.

  • Strong organizational skills and attention to detail to ensure smooth store operations.

  • Flexibility to adapt to changing circumstances and prioritize tasks effectively.

  • Available to work weekends as new team members get accustom to role

  • Embody the Chêne Blanc values and commitments

 Physical Requirements

  • Ability to effectively maneuver around the sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing

  • Must be able to lift and carry up to 35 lbs.

Competitive Benefits Offered

  • 25% Associate Merchandise Discount

  • Commission-based sales incentive

Please send resumes to support@shopcheneblanc.com and a member of our team will be in touch. Thanks for your interest! 

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