Scout Checking In Tote
Description
SHIPPING & DELIVERY
In-Store Pickup
In-store pickup orders are normally ready within 2 - 3 hours. Once your order has been picked and wrapped by our team, you'll receive a notification that your order is ready for pickup.
Local Delivery
We offer $5 local delivery for all orders within 20 miles from our store in Cambridge Square. Local deliveries are made within 2 - 3 business days. Please select local delivery at checkout.
Shipping
We offer free shipping on orders $100+. Most orders are shipped within 1 - 2 business days from purchase. After your order ships, you'll receive a confirmation email with your tracking number.
RETURNS & EXCHANGES
At Chêne Blanc, we want to provide the best customer experience. If you're not completely satisfied with your order, please contact us within 30 days from your delivery date so a member of our team can help. We're happy to return your order for a refund back to the original payment method, in-store credit in the form of a gift card, or exchange your item.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
CUSTOM ORDERS
Select Casafina, Costa Nova, Annie Glass, Cozy Earth, Beatriz Ball, and Jon Hart items require custom orders. Please note, a member of our team will reach out if your order includes custom items. If you have any questions, you can email us at support@shopcheneblanc.com. Thank you!
Gift Wrapping
We offer gift wrapping for all orders. You can learn more about our gift wrapping using this link. If you have any additional questions, can you email our team at support@shopcheneblanc.com.
30 DAY RETURNS
FREE SHIPPING ON ORDERS $100+
GIFT WRAPPING AVAILABLE
FAQ
How can I purchase this item from a bride's registry?
We can't wait to shower your bride on her special day. To purchase an item from her registry, please visit our bridal registry link here and search for your bride's name. If you have any questions you can contact a member of our team at support@shopcheneblanc.com.
Can you gift wrap an online order?
Yes, you can purchase gift wrapping using this link. If you purchase gift wrapping, you can expect all prices to be removed from the items, careful packing and wrapped in our custom Chêne Blanc box, with a beautiful bow and gift tag. If you have any questions, you can contact our team at support@shopcheneblanc.com.
I saw a product on your social media and I can’t find it on your website. How can I purchase it?
You can email our team at support@shopcheneblanc.com or send us a direct message on social media with a picture of the product you saw. We’re happy to help find the product and send you a link via email to complete your purchase.
How can I ship my order to multiple addresses?
If you’d like to ship to multiple addresses, you’ll need to place multiple orders. We’re unable to separate one order into multiple shipments. For additional questions, feel free to email our team at support@shopcheneblanc.com.
